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Accessible Facilities
Upper Rock attractions
As Gibraltar offers such a wide variety of attractions and venues to visit, it remains part of our goal to deliver these experiences to all visitors to Gibraltar.
Whilst we are taking all possible steps to meet the requirements of all of our visitors, some of Gibraltar’s major attractions face particular difficulties in providing access for persons with mobility, visual or hearing impairments.
In the light that not all attractions are totally accessible, the Department of the Environment, Heritage and Climate Change may provide free access, for further information please email us at ur&beaches@gibraltar.gov.gi or telephone: +350 20071648 (0900 to 1630 hrs during winter hours / 0800 to 1430 hrs during summer hours).
Beaches
The Department of the Environment, Heritage and Climate Change, being the principal service provider for beaches in Gibraltar, holds the responsibility to provide access to our beaches and existing beach facilities.
Where possible access ramps have been built from the road level to the actual beach. Suitably equipped Changing Places toilets are available at Eastern Beach, Camp Bay and the Gibraltar Bathing Pavilion. At Camp Bay, a series of access ramps leading from the main road on to the various levels of this lido beach, are available, allowing access all the way to the actual shoreline. There are parking spaces for Blue Badge holders at Eastern Beach, Western Beach, Catalan Bay, Camp Bay and Little Bay.
The Department of the Environment, Heritage and Climate Change also provides the Beaches Accessibility Service that operates during the Official Bathing Season (2nd Saturday in June to mid-September) at Eastern Beach, Catalan Bay, Camp Bay and Western Beach.
Trained Beach Accessibility Attendants, with the aid of specialised equipment; amphibious chairs, mobile hoists and sand walking aids, will assist people with restricted mobility to access the beach and the sea. The mobile hoists provide easy transfer facilities from your personal wheelchair to our beach equipment. Each unit has a pergola providing a certain element of privacy to carry out transfers as well as affording a shaded area for users to enjoy. Further to this, the Accessible Service Unit at Eastern Beach provides users with three beach tents with storage space that are available on loan for a maximum of a week. This specific service may be pre-booked. The Beach Accessibility Attendants will assist users with their transfer to the beach equipment and into the sea whenever required. However, once in water, the Attendant will not remain in their company. The responsibility lies with the service users, carers or guardians throughout the entire process.
The Changing Places toilets are available daily during the Official Bathing Season during the following timings:
Eastern Beach
0930 to 2030hrs
Camp Bay
0930 to 2100hrs
Gibraltar Bathing Pavilion
1000 to 2000hrs
The Beach Accessibility Service is available during the Official Bathing Season during the following timings:
Catalan Bay
1100 to 1900hrs Monday to Friday, 1030 to 1930hrs
Weekends and Bank Holidays
Eastern Beach
1200 to 2000hrs Monday to Friday, 1100 to 2000hrs
Weekends and Bank Holidays
Camp Bay
1230 to 2030hrs Monday to Friday, 1130 to 2030hrs
Weekends and Bank Holidays
For further information or pre-bookings please contact us on ur&beaches@gibraltar.gov.gi or telephone: +350 20071648 (0900 to 1630 hrs during winter hours / 0800 to 1430 hrs during summer hours).
Shop Mobility Centre
The shop mobility service offers people with temporary or permanent mobility problems or other accessibility requests, the chance to experience greater freedom and independence, and to be able to access all that our city centre has to offer.
To book this service, please contact Mobility Care Centre:
Telephone: +350 56175000
Email: info@mobility.gi
Website www.mobility.gi
(Specialised sales, repairs, and maintenance services of electric mobility scooters and wheelchair products provided. Rentals for locals and visitors to Gibraltar subject to prior booking and availability. Home and hotel collection and delivery.)
Accessibility at Hotels
Holiday Inn Express
Four fully accessible rooms with connecting rooms and all public areas and restaurants are fully accessible. There is a lift from the ground floor to reception.
The Rock Hotel
Steep hill to access the hotel. Lift to the entrance and main lobby. Two fully equipped accessible rooms. Accessible restaurant, lobby and terrace. Accessible gents' washroom in public area.
The swimming pool of this hotel is located on the opposite side of a main road which may make accessibilty difficult as the road is on a hill.
Sunborn Hotel
Long ramp to enter the hotel lobby. Four rooms totally accessible. The entire hotel has accessible elevators and access to public areas and public washrooms.
The Eliott Hotel
Ramp at entrance. Two accessible rooms and all rooms equipped with walk in showers. Accessible washrooms in public areas and accessible restaurants and lobby bar. Centrally situated although there are hills to access the hotel from the city centre.
Bristol Hotel
One step to access the small lifts. There are no accessible facilities in the rooms. Breakfast is served in an adjacent building, which has a step at the entrance, two in the breakfast room and one in the pool / garden area. There are no accessible facilities in the rooms or public areas.
